Terms and Conditons

In these terms and conditions:  
unless the context clearly otherwise indicates words denoting any one gender shall include the other gender;  reference to “MiLLET TECHNOLOGY Registration Number 2021/561229/07 shall mean and its subsidiaries, affiliated and related entities  

By signing this document, the customer confirms and acknowledges that he/she agrees with and understands the disclaimer and terms and conditions below. The customer further warrants [legal guarantee/promise] that he is the owner/s of the device(s), or, that he was given permission to sign this document and consents to the service and/or repair on behalf of the owner, subject to these terms and conditions.  

MiLLET TECHONOLOGY objective is to ensure that you receive the very best possible service and support. To assist in this process, please review the following disclaimer. NB: Diagnostics/ assessments are charged at R305 but included in repair costs. Upgrades/Repairs not collected within 40 days will be sold/recycled to defray costs. Water damage repairs carry no warrantee. All goods remain the property of MiLLET TECHONOLOGY until paid in full. Prices subject to change without primary notice. Quotes are valid for 7 days only. All insurance letters are charged at R 350 all-inclusive, the client will be liable to arrange a refund from their insurance company. While you wait services are available on appointment. While you wait services are subject to availability of spares. All Screen Repairs carry a 12 month warrantee on workmanship and part; all additional repairs carry a 12 months warranty excluding negligence and malicious damage due to user/other intervention. MiLLET TECHONOLOGY reserves the right to reject any warranty claims at its own discretion. Should MiLLET TECHONOLOGY find any other damages while repairing a device, the client will be notified and quoted accordingly. MiLLET TECHONOLOGY will not be held responsible for any loss, damage or stolen items whatsoever

The customer undertakes to remove any third party add-ons including but not limited to screen protectors and/or covers, which may be damaged or destroyed during the repair. MiLLET TECHONOLOGY will not be held liable for the costs to replace any such third party add-ons. The customer further undertakes to disable and/or remove applications such as “Find my iPhone” and “Activation Lock” prior to booking in the device for service or repair. These applications may restrict MiLLET TECHONOLOGY from effecting hardware service and/or repair, as such devices with these or similar appliications will be rejected, if not disabled. 

In order to effect the repair or replacement of the device, it will be necessary for the MiLLET TECHONOLOGY process some of the customers’ personal information. The customer hereby acknowledges that processing includes (but is not limited to) collection, retention, use, storage or distribution of personal information. Contact information is also used for communication purposes throughout the repair process. The customers’personal information may also be shared with or, obtained from, MiLLET TECHONOLOGY associates or external business partners who provide a service to MiLLET TECHONOLOGY, as well as other third parties who may have a justifiable interest in obtaining the personal information. The customer hereby agrees that personal information may be stored on the MiLLET TECHONOLOGY database and may be used for any lawful purpose at the MiLLET TECHONOLOGY's discretion and consent to the processing of your personal information by the MiLLET TECHONOLOGY and such third parties. 

MiLLET TECHONOLOGY shall not accept cancellations after receiving an acceptance or approval of a quotation. The customer shall be liable for the full repair charges alternatively, at MiLLET TECHONOLOGY’s sole discretion, a reasonable cancellation penalty will be levied before the device is released.

In an event where the device has sustained liquid or physical damage, MiLLET TECHONOLOGY may not be able to return the device in working order after it has been disassembled for assessment purposes. The customer accordingly indemnifies and holds MiLLET TECHONOLOGY  harmless against all damage/s, harm and loss howsoever arising with reference to the aforementioned.

All collections need to be done during store trading hours. The customer is to present this document for collection and no unit will be released without this document

The customer hereby undertakes to collect his device within 14 days after the completion of the repair. Should the customer fail to collect the device within 40 calender days of completion of the repair/service then MiLLET TECHONOLOGY shall have the right to charge a storage fee of R50.00 per day per device retrospective with effect from the 14th day after completion of the repair

The customer acknowledges that by booking in his device, that such device is pledged to MiLLET TECHONOLOGY as security for payment of the repair/service and storage fee as well as for the full value of any loan device not returned to MiLLET TECHONOLOGY or for any damage caused to a loan device.

A replacement or repaired part, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for the customer. When a part is replaced or repaired, any replacement or repaired item becomes the customer’s property and the replaced and/or discarded item becomes MiLLET TECHONOLOGY’s property.

MiLLET TECHONOLOGY, their directors, affiliates, employees, contactors and agents will under no circumstances whatsoever be liable for any damages, whether direct, special, general, indirect, incidental, exemplary or consequential, resulting from any service consultation,services rendered or goods supplied, including without limitation, the cost of recovering, reprogramming, or reproducing any program or data. This includes, without limitation, failure to maintain theconfidentiality of data, or any loss of business, profits, revenue, anticipated savings or goodwill. To the maximum extent permitted by applicable law, MiLLET TECHONOLOGY does not warrant that it will be able to (1) repair or replace any products or equipment without risk to or loss of programs, applications or data; (2) maintain confidentiality of data; or (3) preserve data/material stored on the device. The customer accordingly indemnifies and holds harmless MiLLET TECHONOLOGYfrom any liability in this regard whatsoever